Questions, ideas, or need help? Our support team is ready. Pick how you’d like to get in touch below — we’ll reply as soon as we can.
London, EC2N 2AT
United Kingdom
Send Us a Message
Prefer to send us a message directly? Fill out the form below, and we'll respond within 24 hours.
Frequently Asked Questions
Before reaching out, you might find answers to common questions below:
How do I create an account?
Visit our homepage and click "Create Account". Enter your email address, create a password, and confirm you're 18 or older. It's quick, free, and you'll be playing within minutes!
Is Britreelparlour really free?
Yes! 100% free. All games use virtual currency that has no real-world value. You never need to deposit or spend real money.
Can I play on my mobile device?
Absolutely! Our platform is fully responsive and works seamlessly on smartphones, tablets, and desktop computers. Simply visit our website from any device.
What should I do if I forgot my password?
Click "Forgot Password" on the login page and follow the instructions. We'll send a password reset link to your registered email address.
How can I delete my account?
Contact us at support@britreelparlour.co.uk with your account deletion request. We'll process it within 48 hours and send you confirmation.
Where can I find help with responsible gaming?
Visit our Responsible Gaming page for resources, support organizations, and account management tools.
Business Hours
Our support team is available:
- Monday – Friday: 9:00 AM – 6:00 PM (GMT)
- Saturday – Sunday: 10:00 AM – 4:00 PM (GMT)
- Email Support: 24/7 (responses within 24 hours)
Please note: We are closed on UK public holidays. Email support remains available, but response times may be longer.
