Privacy Policy

Last Updated: February 2026

Controller: Britreelparlour
Contact: support@britreelparlour.co.uk
Address: 1 Example Street, London, EC2N 2AT, United Kingdom

1. Introduction

This Privacy Policy explains how Britreelparlour ("we", "us", "our") collects, uses, shares, and protects personal information about users of our website britreelparlour.co.uk (the "Service"). We are committed to protecting your privacy and complying with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Information We Collect

We collect the following categories of personal data:

2.1 Information You Provide

Email address (when you create an account)
Password (encrypted)
Marketing preferences
Age confirmation (18+ verification)
Contact form submissions (name, email, message)

2.2 Information Automatically Collected

IP address and device information
Browser type and version
Pages visited and time spent on the Service
Referral source and clickstream data
Cookie identifiers (with your consent)

2.3 Virtual Currency and Game Data

Game play history and preferences
Virtual currency balances and transactions
Achievement and progress data
Social features interactions

3. How We Use Your Information

We process your personal data for the following purposes, based on the legal grounds indicated:

Account Management (Contractual Necessity): To create and maintain your account, authenticate access, and provide the Service.
Service Delivery (Contractual Necessity): To enable game play, track virtual currency, save progress, and deliver requested features.
Communication (Legitimate Interest / Consent): To send service-related notices, respond to inquiries, and (with consent) send promotional offers.
Security & Fraud Prevention (Legitimate Interest / Legal Obligation): To protect against unauthorized access, fraud, and abuse; to verify age requirements.
Analytics & Improvement (Legitimate Interest / Consent): To understand usage patterns, improve features, and enhance user experience.
Legal Compliance (Legal Obligation): To comply with applicable laws, regulations, court orders, and government requests.

4. Legal Bases for Processing

Under UK GDPR, we rely on the following legal bases:

Contract: Processing necessary to perform our agreement with you
Consent: Where you have given clear consent (e.g., marketing emails, optional cookies)
Legitimate Interests: Where necessary for our legitimate business purposes (e.g., security, analytics)
Legal Obligation: Where required by law (e.g., age verification, record retention)

5. Data Sharing and Disclosure

We may share your personal data with:

5.1 Service Providers

Third-party vendors who assist with hosting, analytics, customer support, email delivery, and payment processing. These providers are contractually obligated to protect your data and use it only for specified purposes.

5.2 Legal Requirements

Law enforcement, regulators, or other authorities when required by law, court order, or to protect our legal rights and safety.

5.3 Business Transfers

In connection with a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity.

We do not sell your personal data to third parties.

6. International Data Transfers

Your personal data may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, such as:

Standard Contractual Clauses approved by the UK authorities
Adequacy decisions recognizing equivalent data protection standards
Other legally recognized transfer mechanisms

7. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Specifically:

Active Accounts: Data retained while your account is active and for a reasonable period thereafter
Closed Accounts: Most data deleted within 30 days of account closure, except data retained for legal or legitimate business purposes
Legal Requirements: Some data may be retained longer to comply with legal, tax, or regulatory obligations

8. Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access: Request a copy of your personal data
Right to Rectification: Correct inaccurate or incomplete data
Right to Erasure: Request deletion of your data in certain circumstances
Right to Restrict Processing: Limit how we use your data
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: Withdraw consent for consent-based processing at any time
Right to Lodge a Complaint: File a complaint with the Information Commissioner's Office (ICO)

To exercise your rights, contact us at support@britreelparlour.co.uk. We will respond within one month of your request.

9. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include:

Encryption of data in transit and at rest
Regular security assessments and updates
Access controls and authentication procedures
Employee training on data protection
Incident response and breach notification procedures

10. Cookies and Tracking Technologies

We use cookies and similar technologies as described in our Cookies Policy. You can manage your cookie preferences at any time.

11. Children's Privacy

Our Service is intended for users aged 18 and over. We do not knowingly collect personal data from individuals under 18. If we become aware that we have collected data from a minor, we will take steps to delete it promptly.

12. Third-Party Links

Our Service may contain links to external websites operated by third parties, including responsible play organizations. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top will reflect the most recent changes. We will notify you of material changes by email or prominent notice on our Service.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: support@britreelparlour.co.uk
Address: 1 Example Street, London, EC2N 2AT, United Kingdom
Phone: +44 20 0000 0000

15. Supervisory Authority

You have the right to lodge a complaint with the UK's supervisory authority:

Information Commissioner's Office (ICO)
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Website: ico.org.uk
Helpline: 0303 123 1113